Shipping policy

Delivery Zone
We ship across the entire Dominican Republic. For international shipping, contact us before placing your order.

Shipping Cost

• RD$150 per order (domestic)
• International: quote per request
• Pick-up in Santiago: available by prior arrangement

Processing Time
1 to 3 business days after payment is confirmed.

Delivery Time

• Santiago de los Caballeros: 1–2 business days
• Santo Domingo: 2–3 business days
• Rest of the country: 3–5 business days

Cash on Delivery (COD)
We accept cash payment upon delivery. Please have the exact amount ready when your package arrives.

Star Collection is not responsible for delays caused by the courier, weather conditions, or incorrect address provided by the customer. Please double-check your address before confirming your order.